I just wanted to say thank you for taking such excellent care of my Father and my Grandmother. Both have seen you for their hearing aids. Both are hearing much better now, and are more involved in the conversations. They are hearing things that they haven’t heard in years. The only problem is, is that now we have to be careful what we say around them, as they do hear it.
I am a labor and delivery staff nurse. I was born with a 70% hearing loss to both ears. I was recently able to adjust quickly to Phonak’s CIC special features. It has provided sounds that are clear, crisp, and fluent.
Phonak also helped me to save the life of a newborn baby.
At 1:35 a.m. I was caring for a new mom and her baby following their strenuous delivery. Mom and dad were tired, excited, anxious and holding their newborn son. They were becoming familiar with his cues. While mom was holding her son, I was charting nursing notes about the delivery at the corner of the room. From the distance I heard a cough. The newborn choked and aspirated fluid into his lungs. Immediately I asked to take their baby and place him under the warm heat and light. He was not breathing and his heart-rate was bradicardic. I started to resuscitate the newborn with the assistance of another nurse. The baby slowly began to cry, become pink, and improve cardiac and respiratory functions.
This incident that happened so quickly reminded me of how precious our hearing is. I became overwhelmed and confident that the Phonak product assisted in patient safety and quality care.